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Learning More About Your Customers

In order to run a successful marketing campaign, you need to know who your customers are. But finding out more about them can be difficult, or even feel intrusive. M10 takes the hard work out of customer research.

We monitor thousands of social media users and group them by interests and brand affinities into Audience Clusters. By learning which events are followed by different clusters, and cross-referencing interests against brand interests and purchasing habits, we can identify the event audiences that are most likely to purchase your products or services.

Advanced users can access our data to explore Audience Clusters and locate new customers independently. If you’re using SM Service Bots, all of the analysis is done for you. Our Bots will identify the best audiences for your products and deploy your marketing campaigns in the right place, at the right time.

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